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WARRANTY POLICY

How It Works

Effective Date: 23/10/2023

At Dwell Elegance, we are committed to providing high-quality products and ensuring your satisfaction. To address your concerns about product warranties, please review our Warranty Policy for clarity on how we handle product warranties in collaboration with our various suppliers through Modalyst on Wix.

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1. Product Warranties

  • Our products are sourced from multiple suppliers, each with their own unique warranty policies. To find information on the warranty for a specific product, please check the product listing for details.
     

2. Warranty Claims

  • In the event that a product you've purchased requires warranty service, you will need to contact the specific supplier directly, as their warranty terms and conditions may vary.
     

3. Supplier Support

  • The supplier will assist you in processing warranty claims and provide guidance on the steps to follow. Please be prepared to provide proof of purchase and other relevant information when contacting the supplier for warranty service.
     

4. Dwell Elegance Support

  • We are here to support you throughout the warranty process. If you encounter any difficulties in reaching a supplier or need additional assistance, please feel free to contact our customer support team at dwelleleganceofficial@gmail.com.
     

5. Warranty Periods

  • Warranty periods for products may differ depending on the supplier and the type of product. These warranty periods will be specified in the product description.
     

6. Exceptions

  • Please be aware that some products may not be eligible for warranties. Always review the product listing and the supplier's warranty policy for details on warranty eligibility.
     

7. Additional Information

  • For any questions or concerns about warranties or for specific warranty details on a product, please reach out to our customer support team at dwelleleganceofficial@gmail.com.
     

At Dwell Elegance, we are dedicated to ensuring your satisfaction, and we appreciate your understanding of our approach to product warranties. We are here to assist you with any warranty-related inquiries and to ensure that you have a seamless shopping experience. Please consult the specific product listing for warranty information, and do not hesitate to contact us if you need further guidance or support regarding warranty claims.

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