top of page

SHIPPING POLICY

How It Works

Effective Date: 24/10/2023

At Dwell Elegance, we value your satisfaction and strive to provide you with an exceptional shopping experience. We understand the importance of timely and reliable shipping, and we work with multiple suppliers through Modalyst on Wix to ensure your orders are fulfilled efficiently. To help clarify our shipping process, please review the following guidelines:

​

1. Order Processing Time

  • Once you place an order, it typically takes [X] business days to process, depending on the supplier. Please note that this processing time may vary from one supplier to another.
     

2. Shipping Times

  • Shipping times vary based on the product, supplier, and destination. We work with suppliers who provide various shipping options, which may include standard, express, or expedited shipping. Shipping times will be specified in the product description.
     

3. Multiple Items in One Order

  • If you order multiple items, they may be fulfilled by different suppliers, and as a result, may arrive separately. Each item will be shipped based on the processing and shipping times specified by the respective supplier.
     

4. Tracking Information

  • Once your order is shipped, you will receive tracking information, which will allow you to monitor the status of your delivery.
     

5. Shipping Fees

  • Shipping fees may vary depending on the supplier, product, and shipping method selected. The shipping cost for your order will be displayed during the checkout process.
     

6. International Shipping

  • We proudly offer international shipping for many of our products. Please check the product description for details on international shipping availability and rates.
     

7. Delays and Issues

  • While we make every effort to ensure your orders are shipped on time, occasionally, delays may occur due to unforeseen circumstances. If your order experiences a significant delay or if you encounter any shipping issues, please contact our customer support team at [Contact Information].
     

8. Contact Us

  • For any questions or concerns about shipping or to inquire about the specific shipping details for a particular product or supplier, please contact our customer support team at [Contact Information].

We appreciate your understanding and cooperation in our shipping process. Please keep in mind that shipping times and procedures may vary depending on the supplier and product, so it's recommended to review the shipping information provided in the product description for specific details on each item. We aim to provide you with the utmost convenience and reliability when it comes to shipping your orders at Dwell Elegance.

bottom of page